Kayak Tours and rentals cancelled prior to 48 hours of departure time will receive a full refund. No refunds or rescheduling allowed if cancelled less than 48 hours prior to departure time. No refunds or rescheduling allowed for no-shows or if you get lost and arrive late and miss your tour or rental departure time. Please be aware that if you're more than 10 minutes late for your scheduled departure time, we do not guarantee that we will still be there waiting for you as rentals and tours leave ON TIME. No refunds or rescheduling allowed for tardiness. Full value of rental or tour will be charged to card if less than 48 hours notice. No partial refunds for showing up the day of your trip then deciding you don't need as many kayaks as you originally booked. No partial refunds if you contact us less than 48 hours before your trip and decide you don't need as many kayaks as originally booked. No partial refunds for deciding you made an 'error' in the reservation after the tour or rental was already taken.  No full or partial refunds or rescheduling options if it should start off with nice weather then it happens to rain while you're out on a tour or rental and come back in early. Upon booking your reservation for any of the following activities, a credit card is required.

PLEASE NOTE: All kayaking excursions go out rain(light) or shine, hot or cold. It is up to the guide to decide on cancelling the trip due to dangerous weather conditions(i.e.lightning, high winds,heavy rains) It is not up to the customer to make the decision of cancelling or rescheduling a trip due to weather. You have the choice of a refund or rescheduling.